The U.S. Citizenship and Immigration Services (USCIS) Jackson office located in the Dr. A.H. McCoy Federal Building at 100 West Capitol Street remains closed on 13th Jan and likely for the rest of the week due to a burst water main pipe. Everyone who was scheduled for fingerprinting or other biometrics this week should visit the office once it reopens, and they will be processed without an appointment. For those with INFOPASS appointments, please schedule a new appointment.
You can call the following number to ensure the office is open for business and for further instructions on rescheduling your appointment if the office is closed.
National Customer Service Center (NCSC): 1-800-375-5283